Budget Car Cleaning

Terms and Conditions

These terms apply to all bookings and services provided by Budget Car Cleaning.

Last updated: 29 April 2026

1. Identity and scope

  • Budget Car Cleaning provides mobile car detailing, interior cleaning, exterior cleaning, combo cleaning and related services in Belgium.
  • By booking through the website, phone, email or social media, the customer accepts these terms.
  • Changes are valid only when confirmed in writing by Budget Car Cleaning.

2. Services, prices and quotes

  • Each service is described on the website or in the appointment confirmation.
  • Prices are estimates for normal vehicle condition. Heavy soil, pet hair, mould, resin, tar, vomit, strong odours or exceptional work may lead to extra charges after customer approval.
  • Timings and results are indicative. Age, wear, existing damage, fading or stubborn contamination may limit the final result.

3. Booking, cancellation and no-show

  • An appointment is confirmed once Budget Car Cleaning accepts the booking.
  • Rescheduling or cancellation is free up to 24 hours before the appointment.
  • Cancellation within 24 hours may be charged at 50% of the agreed price. A no-show or inaccessible vehicle/location may be charged at the full price.
  • Budget Car Cleaning may reschedule because of bad weather, unsafe working conditions, illness, equipment failure or force majeure.

4. Access, location and preparation

  • The customer must provide safe and sufficient access to the vehicle at the agreed time.
  • For mobile services, the location must be safe, legally accessible and suitable for work. Where needed, the customer provides access to water and electricity.
  • The customer removes valuables, personal belongings, child seats and loose items before the service starts.

5. Vehicle condition and liability

  • Budget Car Cleaning treats every vehicle with care, but is not liable for pre-existing damage, hidden defects, loose parts, poor repairs, aged paint, weak upholstery or electronic faults not caused by us.
  • Our services are cosmetic. We do not perform mechanical inspection, diagnosis or repair.
  • To the extent permitted by law, liability is limited to the price of the relevant service and applies only to proven direct damage caused by Budget Car Cleaning.
  • Budget Car Cleaning is not liable for loss of or damage to personal belongings left in the vehicle.

6. Payment, complaints and guarantee

  • Payment is due no later than vehicle handover, unless agreed otherwise in writing.
  • The customer checks the vehicle at handover. Complaints must be reported within 48 hours with clear photos and a description.
  • If a complaint is justified, Budget Car Cleaning must first be given the opportunity to remedy the issue.
  • Our satisfaction guarantee applies to reasonable expectations within the selected service and not to damage, wear or contamination that cannot technically be fully removed.

7. Photos, promotion and law

  • Budget Car Cleaning may use before-and-after vehicle photos for portfolio and marketing, without visible number plates or personal data, unless the customer objects.
  • Belgian law applies to these terms.
  • These terms are a practical basis and do not replace personal legal advice.